Frequently Asked Questions

Tribute is a platform to create digital memorials that celebrate and preserve memories of loved ones. It brings together life stories, photos, albums, and guest messages in one place.

No. Anyone with the link can view a public Tribute. For private Tributes, a passcode is required.

Yes. Tribute is optimized for all modern browsers on desktop, tablet, and mobile devices.

Chrome, Safari, Firefox, and Edge. Internet Explorer is not supported.

You choose visibility: make it Public (anyone with the link) or Private (accessible only with a passcode).

When a Tribute is private, visitors must enter a passcode before they can view the content.

Only the Tribute owner can reset the passcode. Contact them directly to regain access.

Yes. Owners can update visibility and passcodes at any time.

Yes. Visitors can write messages with their name or post anonymously.

No. All messages are submitted for review. Owners and moderators must approve them before they appear.

Yes. Owners and moderators can delete or reject any submitted message.

Messages can be up to 1000 characters.

No. Anonymous posts do not show identifying information.

You can upload photos (JPEG, PNG, HEIC) and videos (MP4/MOV). You can also add captions and organize them into albums.

Yes. Uploaded items support order indexes so you can rearrange them.

There is no strict limit, but for best performance we recommend keeping albums organized and splitting large collections.

You can retry the upload. If the file type or size is unsupported, the system will display an error.

Yes. Owners can change the portrait at any time. It will update automatically across the Tribute.

Life Journey lets you add milestones like birth, graduation, marriage, and achievements with dates and descriptions.

Yes. You can update details and use the order index to adjust their position on the timeline.

At the moment, events support text and dates. You can add related photos in albums.

Tributes support QR Cards, Memory Books, and Guest Books (as PDF files).

QR Cards generate a printable PNG with the Tribute’s QR code and portrait for programs, posters, or keepsakes.

Ensure a portrait image is uploaded. If the image is from an external site, re-upload it directly into Tribute.

A Memory Book is a formatted PDF export of shared stories, photos, and milestones.

A Guest Book is a PDF export of all approved guest messages.

You can subscribe to receive an email or SMS reminder on the anniversary of a loved one’s passing.

Currently, only valid Kenyan numbers are supported (format: +2547xxxxxxxx).

Yes. You can sign up for reminders on as many Tributes as you wish.

Yes. Each reminder email or SMS includes an unsubscribe link.

Tribute files and messages are kept as long as the Tribute remains active. We recommend keeping personal backups.

Yes. All data is stored securely and private Tributes require passcodes for access.

Visit the Contact page on our site and send us a message. We’ll respond as quickly as possible.